Shipping & Returns

• We deliver your tea from Prague Czech Republic, wherever you are in the world. Orders are sent via post service and most shipments will typically take between 4-15 days, depending on the location and we appreciate your patience
• The maximum weight for each shipment is 10 kg, for example, if you want to buy 15 kg of tea, a 10 kg package and a 5 kg package will be sent to you.
• The higher the weight of the package, the lower the cost will be, but for instance, a normal parcel going to be 10 - 18 EUR
• We will allways send the tracking number so you can track the order 
• Please include all necessary information for customs declarations for your country. If a parcel is held by customs and not allowed to enter your country, we will not be held responsible.

Returns

We do not accept any returns at this time, all sales are final